The 2025 Industry Report on Cost, Schedule, and Risk

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When onboarding slows progress, this agent accelerates adoption. 

The SEER Help Agent acts as a real-time guide trained on SEER logic, cost modeling assumptions, and platform workflows. It assists with WBS design, model configuration, terminology explanations, and troubleshooting using plain-language queries. By embedding expert logic directly into the user environment, it reduces support needs, shortens onboarding, and helps teams gain confidence faster

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Audit-ready

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Situations & triggers 

When you need guidance, not guesswork 

Learning a new platform or navigating cost modeling logic can stall progress. Without quick answers, users rely heavily on support teams or trial and error, which slows adoption. The SEER Help Agent resolves this by providing context-aware support in real time, helping users work through challenges without breaking momentum.

When

new team members join

I want

step-by-step guidance so I can accelerate onboarding

When

building a WBS

I want

instant clarification so I can configure models correctly

When

terminology is confusing

I want

plain-language answers so I can avoid mistakes

When

troubleshooting estimates

I want

expert explanations so I can correct issues quickly

Desired outcomes/Benefits

Why embedded expertise matters 

Support bottlenecks drain resources and slow user adoption. By integrating help directly into the workflow, the SEER Help Agent enables users to gain proficiency quickly while freeing experts to focus on higher-value tasks. This strengthens confidence, reduces support costs, and improves the consistency of cost modeling practices. 

Faster onboarding

with guided workflows that reduce training time.

Improved accuracy

by clarifying logic and assumptions.

Stronger

across teams through built-in support.

Consistent use

of SEER logic and terminology to align outputs.

Scenarios/Playbooks

Guided support accelerates confidence 

By providing answers and explanations inside the user workflow, the SEER Help Agent enables new and experienced users to progress without disruption. These examples illustrate how it improves day-to-day tasks.

All interactions with the SEER Help Agent occur in a tenant-isolated environment. User queries and outputs remain secure and traceable, ensuring compliance with internal and external requirements.

See it in action

Scenario 1: Onboarding assistance in 3 steps 

Trigger: When new team members begin using SEER. 

Step 1

Users ask questions about setup, WBS design, or workflows. 

Step 2

The SEER Help Agent provides expert logic and step-by-step guidance. 

Step 3

Teams onboard faster and reduce dependency on external training. 

Scenario 2: Troubleshooting an estimate in 3 steps 

Trigger: When an estimate produces unexpected results. 

Step 1

The user queries the SEER Help Agent with plain-language input. 

Step 2

The agent identifies assumptions or configuration issues. 

Step 3

The user receives explanations and solutions that restore confidence in the model. 

Frequently Asked Questions

What does the SEER Help Agent cover? 

It provides support for SEER logic, workflows, cost modeling assumptions, and terminology. 

Does it replace training? 

No. It accelerates onboarding and supports ongoing adoption but does not replace formal training. 

Can it handle plain-language queries? 

Yes. It is designed to interpret natural language and return clear, actionable guidance. 

How does it reduce support costs? 

By enabling self-service help, it reduces reliance on costly support channels. 

Is data secure? 

Yes. All queries and outputs are tenant-isolated, encrypted, and never shared outside your environment. 

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Accelerate onboarding and reduce support costs with the SEER Help Agent.

Confidential by design, every response is generated within Galorath’s secure AI framework with full traceability to source inputs.

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