Cloud or On-Premises: THE OUTCOME OF YOUR NEXT IT Deployment DOESN'T HAVE TO BE A MYSTERY... PROMISE IT, PLAN IT, ACHIEVE IT
PLAN, ANALYZE, BUDGET, AND MANAGE IT
Projects, Operations, Total Ownership Costs: On-premises, Cloud, DEVOPS, Cybersecurity, and More
IT Success Begins With Achievable Plans, Understanding costs, and Identified and Quantified Risks
Information Technology projects and operations have always been challenging, using up to 90% of an information technology solution's costs over its years of development and operations (the other 10% is generally software which is often the biggest risk.) Also, with the cloud, hybrid cloud, private cloud, and DEVOPS, where operations and development engineers participate together optimizing the entire lifecycle, identifying the most cost effective IT solution is even more complicated. The cloud, with all its savings, often costs more over the long term. Is that additional cost worthwhile? With SEER-IT you can quantify such decisions. Additionally business value needs to be identified in terms of Return on Investment, allocation of resources, time to market, and more.
SEER-IT is designed for IT professionals, financial analysts, development and operations engineers and other stakeholders to significantly improve their success rates on complex IT projects based on modeling the possible solution architectures from a cost and schedule perspective. Instantaneous trade-off analysis can be performed to make better informed decisions. Service providers can determine proposal costs and effort. Outsourcers can perform should-cost analysis to evaluate vendor proposals. CIOs can perform portfolio planning & analysis. IT Managers can have an informed, value driven budgeting process.
IT Estimating Software - Supports planning efforts throughout the project development lifecycle from concept through analysis, design, procurement, construction, test, training and distribution.
IT Planning Software - Provides detailed insight into the risks, uncertainty and cost drivers associated with IT project development and ongoing services.
IT Services Estimating Software – Provides resource and cost estimates for ongoing support services required by an IT system. Ongoing support estimates all labor associated with running an IT system including service desk (tier 1 support), system administration, technology refresh and updates, system monitoring, elevated problem management (tier 2 support) and backup & recovery activities. SEER-IT can be used to project the incremental resources needed by a new system, or total resources required for a data center or managed services contract.
IT Managed Services Estimating Software - For providers of Managed Services know what your costs and risks will be so you can prepare a competitive, justifiable bid. For purchasers of Managed Services understand the costs and benefits of outsourcing responsibilities and functions to improve operations and cut expenses and ensure you are getting best value from your suppliers.
Current expectations for IT extend well beyond simply managing routers, disks, and servers. Today's IT organizations are expected to optimize and orchestrate complex IT disciplines into a well behaved business-delivery machine, reconfiguring IT systems, as needed and on-the-fly to address specific corporate and line-of-business objectives.
Spurred by new compliance regulations, the rise of outsourcing options, flattened budgets, and calls by senior management to "run IT more like a business," CIOs are under increasing pressure to impose more formal processes on IT project activities. And yet, while a number of tools and standards have emerged to manage IT infrastructure and processes, the very act of implementing efficiency measures often proves problematic. Recent studies have determined that over 50% of IT projects significantly overrun budgets and schedules or are completely abandoned before they are fully deployed.
"CIO's who implement standardized and repeatable planning processes and best-in-class project solutions can reduce the variance between estimates and actual performance by 50% within two years." Gartner
Parametric/predictive modeling was developed to accurately assess what is known about a project and to model or simulate what is unknown, based on meaningful comparative data. SEER parametric modeling solutions improve success rates on IT projects. Based on sophisticated modeling technology, SEER for IT helps organizations objectively assess up-front project feasibility, optimize project costs and schedules, assess risks and probabilities, monitor project progress, and develop detailed project plans.
Cost and Value Estimating: IT as a Value Generator Rather Than Just a Cost Center
It is not enough to simply estimate the cost of cloud, on-premises, etc. Progressive IT organizations are starting to justify IT from a value perspective. SEER-IT provides the cost component while SEER's estimate by comparison function (included with all SEER products) helps establish relative or absolute value. Now inputs for return on investment, internal rate of return, payback period, and other financial needs can be determined with a viable, repeatable approach.
Also, Software modernization projects are becoming increasingly critical to businesses as mainframe hardware ages out, people retire, and skill sets are lost or forgotten. Concurrently, available resources and budgets are becoming increasingly tight. This leaves management with the challenges of dealing with the sometimes fragile software iron triangle (scope, resources, schedule and quality.)
"Use of SEER-IT for IT infrastructure and services along with SEER-SEM for software development and maintenance kept us from making a monumental mistake in IT modernization saving $3.2 billion dollars and allowing us to restructure a modernization program we could afford" Major financial organization
Service Based Costing For Budgets That Fly And Deliver Value
With SEER-IT IT organizations can calculate the full cost of their products and services. Thus IT budgets can include both the fixed costs (keeping the lights on) and the many requests from consuming organizations as well as the costs of unplanned work. Organizations can define and cost their business offerings and their service catalogs as well as uncertainty in business volumes. Then, with SEER, plan how they'll fulfill those business scenarios, defining the staff, contractors and vendors they will need; the direct and indirect expenses they will incur; and the capital investments required. They can include resources for business improvements, customer relations and innovation.
"allaboutXpert has provided estimation services to its clients for well over 5 years and recently moved our technical offering to Galorath and more specifically the SEER for Software and SEER for IT products. These are world class products that have extended our current offerings and delivered significant value to our clients. Our engagements with the Galorath Management Team have been incredible, and is a relationship that embraces a true partnership. Along with the products the Galorath team brings a wealth of knowledge and practical experience to the table." --Dennis G., allaboutXpert.
Cloud Versus On-Premesis, Virtualization & Protection
More and more organizations are pushing applications to the cloud. There is usually sound rational for such a move. But it is not without cost impacts. And these cost impacts go far beyond just the cost calculator provided on a cloud vendor's web site. SEER-IT can show the cost differences, benefits and risks of moving to the cloud and staying on the cloud as well as the trade-offs from various cloud alternatives such as IaaS, PaaS, SaaS and more. SEER-IT provides answers to critical issues such as:
- Understand which applications have the highest Return on Investment from both the IT and business perspectives
- Estimate one-time costs of the cloud migration itself
- Estimate recurring costs of on-premises staff and other resources supporting the cloud deployment that simple vendor calculators ignore
- In concert with SEER-SEM for software, estimate costs and risks of software and configuration
- Evaluate cloud costs in redeveloping versus rehosting ongoing applications
- Costs of decommissioning existing IT systems
- Quantify return-on-investment and value achieved
- Evaluate the effort to virtualize a server farm, virtualize an application, deploy an Intrusion prevention system (IPS) and and all of today's challenges
Internet of Things (IoT)
IoT is trending upwards with companies investing in IoT to streamline business processes and cut costs. SEER-IT can provide the estimate of the IT operations to support IoT devices. Also, along with SEER-SEM, organizations can quantify the development costs, operations costs and potential value of an IoT product, everything from wearable and smart home items to sophisticated business items.
Open Source Software as Part of IT Services
Many cloud based architectures include open source software. In many cases this software may be embedded in applications developed by software vendors contracted by the organization. In that case the cost estimating would be done as part of the contract’s estimate. The strict definition of open source software says the source code is free, sometimes referred to by the acronym FOSS (Free and Open Source Software). By this definition many items people refer to as open source are not. For example, Google Docs is free but it is not open source. Those items are generally classified as Commercial Off the Shelf (COTS.)
Government IT Cost Specific Challenges
For example, in the US, the Defense Acquisition University (DAU) defines Life-cycle cost (LCC) as the cost to the government of a program over its full life, including costs for research and development; testing; production; facilities; operations; maintenance; personnel; environmental compliance; and disposal. Each of the program’s major stakeholders (Congress, program office, contractors, and DoD decision-makers) prefers to view life cycle costs grouped in a way that reflects its particular perspective. SEER-IT supports all major ways of grouping and viewing program LCC including:
- Research & Development (R&D)
- Operating and Support (O&S)
Let's Get Technical: Easy To Use, Answers You Trust
All SEER solutions are built on the same design principles, incorporating the following application elements:
An intuitive interface for defining and describing projects. Users can generate a new project from an existing project "template" or by adding and defining individual work elements. A series of pop-up windows and annotations guide users through the process of defining project scope, complexity, and technologies.
Sophisticated sector-specific mathematical models derived from extensive project histories, behavioral models, and metrics, provide a consistent framework for IT project estimation of the costs, effort and resources required for IT projects. SEER-IT is a blend of parametrics and non-parametric based estimates, allowing for quantity/rate driven estimates.
SEER Knowledge Bases provide default project definitions, values, ranges, and calibrations based on comparable project histories. Knowledge Bases enable users to develop first-look IT project estimates when very little information is known, and to refine those estimates as details become available.
Using and Documenting Results
A variety of charts, graphs, and reports are available for quickly summarizing and presenting project outcomes and alternatives as well as work-in-progress.
Open architecture and APIs ensure that SEER applications can be easily integrated with departmental productivity solutions and enterprise applications.
DEVELOPING A SEER FOR IT PROJECT ESTIMATE
SEER for IT has a collection of estimation elements, or process models, which can be used to build a work breakdown structure. Each element has a set of inputs, calculations, rates and factors (used to compute costs) and a set of outputs. Elements/process models provide logical groupings for IT activities and can be used to fully define a project.
Rollup: A summary element representing the sum of the elements beneath it.
Purchased Hardware: Estimate procurement and support costs for purchased or leased hardware items.
Purchased Software: Used for bringing in procurement and support costs for purchased or leased software items.
Application Development: Development effort can be entered as a summary number of hours, hours by phase, or hours by labor category. Software development inputs can be derived from SEER for Software.
Software/Database Services: Effort associated with deploying and supporting enterprise applications and databases, as well as middleware and software services.
End-User Services: Estimate the effort associated with setup, deployment and support of end-user systems such as PCs, notebooks, and mobile devices.
Infrastructure Services: Effort for setup, deployment, test, checkout, and ongoing support of infrastructure IT systems such as servers, storage systems and networks.
Facilities: The cost of installing and maintaining network cables and facility build-out, including utilities, telecom services, and supplies.
Training: Used to estimate the effort for developing or purchasing training programs and courseware as well as the delivery of training.
Service Desk: The operation of a service desk function including end-user system and application support.
User Documentation: The effort to develop and publish user documentation for IT applications and IT systems.
Additional Items: This element is used to capture any additional costs or effort not covered by other SEER for IT elements that may be specific to your environment.
Using and Documenting Results
A variety of charts, graphs, and reports are available for quickly summarizing and communicating project outcomes, alternatives, and work-in-progress. Results can be documented using SEER's rich reporting capabilities, saved to a variety of other formats including Excel, RTF, text, and PDF, or can be exported to 3rd-party applications such as Microsoft Project.
Quick Estimate: Provides a quick summary of the overall estimate. Set a baseline estimate to perform extensive what-if analyses.
Phased Activity: Shows schedule months, labor hours, labor cost and material cost for all phases including ongoing support.
Labor Detail: The labor detail shows hours and costs for each of the labor categories included in your estimate.
Economic Factors: Specify what percentage is done in-house to determine total labor for both in-house and contracted efforts.
Project Risk Analysis: Cost and hours as a function of the probability of completion within budget, broken out into labor hours, labor cost, material cost and total cost. Users may also have the system perform a Monte Carlo simulation to compute risk at all project levels.
Cost by Fiscal Year: Allocates in-house, contractor, material and total costs into fiscal years. View costs by fiscal year as well as month-to-month.
Monthly Details: Cost or labor hours grouped by labor category, phase or in-house vs. contractor, reported in monthly increments.
SEER-IT comes with a set of sample Knowledge Bases pre-calibrated for a variety of IT activities. Users can also create custom Knowledge Bases and perform analyses with metrics derived from company project histories and task labor standards.
SEER for IT fills a missing link between project design and project execution, enabling organizations to rapidly establish repeatable and integrated IT project planning process: Developing a concept; testing its feasibility; designing and optimizing project capabilities, costs, schedules, and risks; and developing reliable project plans.
- SEER for IT - Extended Capabilities
- View SEER for IT Demo
- Dan on Estimating BLOG: Information Technology Estimating Category